Shipping Policy
- Processing Time: Orders are processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays. Orders placed on weekends or holidays will be processed the following business day. Please contact us at hello@thelovemag.com if you are looking to purchase in bulk.
- Shipping Method and Rate: $5.95 flat no matter how many package/s you order. Most orders shipped via USPS. Please contact us at hello@thelovemag.com if you are looking to expedite your order.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order online.
- Shipping Delays: While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.
- Address Accuracy: Customers are responsible for providing accurate and complete shipping addresses at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before submitting your order.
- Missing or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately at hello@thelovemag.com We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
- Order Modifications: Once an order has been placed, we are unable to make any modifications to the shipping address, shipping method, or order contents. Please review your order carefully before completing your purchase.
- Shipping Policy Updates: We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at hello@thelovemag.com Thank you for shopping with us!